Need to resolve a complaint?
If you have received a letter from us or are looking for support on your account please feel free to contact us right away to resolve potential issues.
Contact UsChoose your representative!
Get to know our amazing team!
Angel Rieller
Industry Experience – 26 Years
Years on the NEAM team – 2 years
Last FDCPA Compliance Certification – 11/03/2021
Specialties – I am an amazing listener and that helps me understand your situation and find the best solution for you!
Learn more about Anne!
Paul Bradshaw
Industry Experience – 21 Years
Years on the NEAM team – 4 years
Last FDCPA Compliance Certification – 11/17/2021
Specialties – Using my intricate knowledge of the industry to assist customers with the highest level of professionalism.
Learn more about Paul!
Liz Cooper
Industry Experience – 15 Years
Years on the NEAM team – 1 year
Last FDCPA Compliance Certification – 11/30/2021
Specialties – Being Bilingual (Spanish) I am able to help ESL individuals in their native language!
Learn more about Liz!
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Testimonials
Charlotte D L.
Jeff and Mr. W very respectful and professional! I appreciate the help and understanding. So easy to work with. These two gentleman are the best! Make God Bless them in what we're all going through right now. They are to be commended! Thanks again!
Ida M.
Good afternoon Maddy,
Thank you so much for the email and the included information. Please extend my appreciation and thanks to Jeff as well. He really helped turn what had been a stressful situation into something better!! I really appreciate everything!!
Misti M.
I am glad to get this settled and be a chapter closed. Thank you for your patience, kindness and understanding.
Taylor B.
Good evening,
I am writing to let you know of a wonderful employee you have, Mr. John Shawl(?). He has been completely understanding with my financial situation that my fiancé and I have been in the last year. He remains calm and collected, and really knows how to speak to a person who is going through a tough time. He really deserves some recognition.
Cameo F.
THANK YOU! I appreciate you sending this letter confirming payment in full. This makes my week!
Velma B.
As per our agreement, I'm so very thankful unto God for the grace that's allowing us to make these payments and make them on time. Thank you for your business savvy and graciousness in the issue. Truly, we appreciate it!