Terms of Use (Terms)

Privacy

  • Right to Know: 
    • California residents have the right to know what personal information has been collected about them, what personal information that has been disclosed about them, and what personal information has been sold to another party.
    • A California resident has the right to request the categories of personal information collected, disclosed, and sold.
    • In order to make a right-to-know request regarding your personal information, please submit your request to New Era Asset Managementwith confirmation that you are a California resident, your full name, and additionally, at least one of the following pieces of identification:
      • The last four digits of your Social Security Number
      • Your New Era Asset Management Reference Number
      • Your Account Number
      • You may send your request via email to customer service, or call toll-free: 1-844-853-3670 .
      • If you are making the request on behalf of a third party, please provide a signed and notarized Power of Attorney executed by the party for whom you are requesting this information providing you or your organization with authority to receive this information.
    • New Era Asset Management will use this information to verify whether or not we have any personal information for you. Upon the completion of that determination New Era Asset Management will send you the information requested, the reason why we are not obligated to provide the information requested, notification that you have not provided enough information to verify whether or not we have any consumer personal information for you and what information is necessary to confirm whether we have your consumer personal information, or notice that we have no consumer personal information for you.
    • Collection of Personal Information:
      • All personal information New Era Asset Management receives is subject to the GLBA. All additional information collected by New Era Asset Management is also subject to GLBA. New Era Asset Management is a financial institution as defined by U.S. Code Ann. §6809(3)(A). All personal information provided by a consumer to a financial institution is covered by the GLBA per U.S. Code Ann. §6809(4)(A)(i-iii).
      • As to Sources, see above regarding GLBA exception.
    • Disclosure or Sale of Personal Information:
      • All personal information disclosed by New Era Asset Management is subject to the GLBA. All personal information sold is subject to GLBA. New Era Asset Management is a financial institution as defined by U.S. Code Ann. §6809(3)(A). All personal information provided by a consumer to a financial institution is covered by the GLBA per U.S. Code Ann. §6809(4)(A)(i-iii).
  • Right to Request Deletion of Personal Information
    • California Consumers have the right to request the deletion of all or part of the personal information collected and maintained by New Era Asset Management.
    • In order to request the deletion of your personal information held by New Era Asset Management, please submit your request to New Era Asset Management with confirmation that you are a California resident, your full name, and additionally, at least one of the following pieces of identification:
      • The last four digits of your Social Security Number
      • Your New Era Asset Management Reference Number
      • Your Account Number
      • You may send your request to New Era Asset Management via email to customer service, or call toll-free: 1-844-853-3670
    • New Era Asset Management will use this information to verify whether or not it has any personal information for you. Upon the completion of that determination New Era Asset Management will send you notification that the information has been deleted, the reason why it is not obligated to delete the information requested, notification that you have not provided enough information to verify whether or not it has any consumer personal information for you and what information is necessary to confirm whether it has any consumer personal information for you, or notice that it has no consumer personal information for you.
    • In the event New Era Asset Management does not receive enough information to verify your identity, but can identify you, the request to delete will be treated as a request to opt-out of the sale of data.
    • If you are making the request on behalf of a third party, please provide a signed and notarized Power of Attorney executed by the party for whom you are requesting this information providing you or your organization with authority to receive this information.
  • Right to Opt-Out of the Sale of Personal Information
    • California consumers have the right to opt out of the sale of personal information by a business.
    • You may submit your request to opt-out via email, telephone, or in writing.
    • If the request to is being submitted by a third party on behalf of the consumer we must have some signed writing from the consumer giving the party making contact the express authority to request Opt-out on behalf of the consumer.
  • Financial Incentives
    • We do not offer financial incentives for consumer personal information.

Do Not Sell My Info

  • Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
    • California residents have the right to be free from discrimination based upon their choice to exercise their rights under the California Consumer Privacy Act.
  • Authorized Agent
    • As a California resident, you may designate another individual or company to act as your authorized agent via properly executed power of attorney. The authorized agent will be required to provide any and all information required from you to verify your identity as well as proof of your authority to act on your behalf.
  • If you require more information regarding your request, please call toll-free: 1-844-853-3670 .
  • This Privacy Policy was last updated on 4/20/2021

Notice to California Consumers: Collection of Personal Information

  • New Era Asset Managementis a Financial institution as defined by U.S. Code Ann. 15 § 6809(3)(A) (the Federal Gramm-Leach-Bliley Act (“GLBA”)) and, in the course of business, New Era Asset Management(“New Era Asset Management”), may collect data from you. Because it is a Financial Institution under the GLBA, New Era Asset Management takes all measures required by the GLBA to protect the privacy of your data.
  • That data is exempt from the operation of the CCPA per Cal. Civ. Code 1798.145(e) because it is covered by the GLBA.

Contact Us

Contact us today to resolve your debt issues.

Located in

Buffalo, NY

Phone Number

1-844-853-3670

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This is a communication from a debt collector. Any information obtained may be use for debt collection purposes. New Era Asset Management does not offer any language access services in writing or verbally. A translation and description of commonly-used debt collection terms in multiple languages is available by visiting www.nyc.gov/dca